Lucky Hunter Casino Responsible Gaming
Lucky Hunter is promoting responsible gaming practices and providing a safe and enjoyable environment for its customers. It’s important to maintain control over gambling activities, therefore we offer various tools and resources to help our customers play responsibly.
Self-Assessment
If you suspect that gambling is negatively impacting your life, we encourage you to take a self-assessment test to evaluate your gambling behaviour.
Self-assessment tests are available on our website and through various third-party organisations that specialise in problem gambling support.
Setting Limits
Lucky Hunter Casino offers tools to help customers set limits on their gambling activities.
Customers can set deposit limits, wagering limits, and time limits on their accounts to manage their spending and time spent gambling.
These limits can be set for daily, weekly, or monthly periods, and any changes to the limits may be subject to a cooling-off period.
Self-Exclusion
If you feel that your gambling is becoming problematic, you can request a self-exclusion from LuckyHunter.
Self-exclusion allows you to voluntarily ban yourself from accessing our services for a specified period, ranging from a few months to a permanent exclusion.
During the self-exclusion period, your account will be suspended, and you will not be able to deposit, wager, or participate in any promotional activities.
Reality Checks
LuckyHunter Casino provides reality checks, which are periodic notifications that inform customers about the time and money they have spent gambling.
Reality checks help customers maintain awareness of their gambling behaviour and make informed decisions about whether to continue or stop playing.
Underage Gambling Prevention
LuckyHunterCasino strictly prohibits underage gambling. Customers must be at least 18 years old to create an account and participate in our services.
We employ age verification measures during the account registration process to ensure that only adults can access our platform.
If you suspect that someone underage is gambling on our website, please contact our customer support team immediately.
Responsible Marketing
Lucky Hunter adheres to responsible marketing practices. We do not target underage individuals or vulnerable populations in our advertising and promotional materials.
Our marketing communications include information about responsible gambling and provide links to support resources.
Problem Gambling Support
If you or someone you know is experiencing problems related to gambling, help is available.
Lucky Hunter Casino provides links to various organisations that offer support, counselling, and treatment for problem gambling.
These organisations include Gambling Help Online, Gamblers Anonymous, and the National Gambling Helpline.
Staff Training
All LuckyHunter staff members undergo training on responsible gaming practices and how to identify and assist customers who may be experiencing gambling-related problems.
Our customer support team is equipped to provide information about responsible gambling tools and direct customers to appropriate support services.
Monitoring and Intervention
LuckyHunter Casino monitors customer accounts for signs of problem gambling behaviour.
If we suspect that a customer is exhibiting signs of problem gambling, we may reach out to offer support and resources or impose restrictions on their account to prevent further harm.